The Role

See below the vacancy and the responsibilities as well as the key skills required for the role.



Service Advisor - Hamilton

Hamilton, New Zealand

Reference: 6816692

Join the leaders in the transport world.

Keith Andrews, New Zealand's largest Fuso dealership, representing FUSO, Mercedes-Benz and Freightliner, is looking for a Service Advisor to join our team in Hamilton.

We are searching for an exceptional someone who thrives in a fast-paced environment, enjoys building strong customer relationships, and wants to be part of a supportive, people-first workplace.

What you'll do:

  • Be the first point of contact for customers booking in service and repair work
  • Provide clear advice on service needs, timeframes and costs
  • Coordinate workflow between customers and our workshop team
  • Ensure accurate documentation and invoicing of jobs
  • Deliver outstanding customer service every step of the way

What you'll bring:

  • Previous experience in a Service Advisor or customer-facing role (automotive or transport industry an advantage)
  • Strong communication and organisational skills
  • A solutions-focused approach with the ability to juggle priorities
  • Confidence with computer systems and attention to detail
  • A team player attitude with a genuine passion for helping people
  • Class 4 driver license (preferable)

What we offer:

  • Competitive pay with career opportunities
  • Full product training across Fuso, Mercedes-Benz and Freightliner
  • Career development with NZ's leading commercial vehicle network
  • Supportive team culture with a focus on safety and wellbeing

At Keith Andrews, our people are the heart of our success. If you're ready to take the next step in your career and want to work with world-class brands in a company that values your contribution, we'd love to hear from you.

Please note: All new employees are required to undertake a pre-employment medical assessment, including drug and alcohol testing. Employment is conditional on the satisfactory completion of these assessments.

Apply now and become part of our Hamilton team.


Applications Close: 31 Oct 2025


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